FAQS
Menu And Food Quality
Customer favourites include the Peri Peri Chicken, smash burgers, lamb chops, and wings. Our wings are known for being crispy and full of flavour, while the smash burgers are a standout for many.
We offer a variety of sauces to suit all spice preferences. Our flavours include mild, lemon herb, hot, and extra hot. If you like something different, try our mango and lime sauce for a sweet and tangy twist.
Yes, you can adjust the spice level of many dishes. We offer mild to extra hot levels of heat to cater to different tastes. Just let us know your preference when ordering.
Yes, we have a selection of vegetarian options such as our Halloumi burger and veggie burgers. We’re also happy to accommodate vegan preferences—just inform us when you place your order.
Our portion sizes are generous, as noted by many of our customers. Whether you’re ordering a main meal or a combo, you’ll find the portions sufficient for a satisfying meal.
Yes, all our meals are made fresh to order. This ensures that every dish, whether it’s our smash burgers, grilled chicken, or sides, is prepared with the highest level of care and quality.
While we don't specifically advertise gluten-free items, some of our dishes may be suitable for gluten-free diets. We recommend asking our staff about gluten-free options or modifications that can be made to accommodate your dietary needs.
Our sides, such as curly fries, loaded fries, and chili cheese nuggets, are particularly popular. Many customers also enjoy our mashed potatoes, rice, and hummus with pita as great complements to the main dishes.
Yes! Our milkshakes, especially the Biscoff milkshake, are highly recommended by customers. They provide a perfect, sweet ending to any meal.
While many of our dishes are known for their spice, we offer varying spice levels to cater to all palates. You can choose from mild to extra hot, depending on your preference, and our team is happy to customize the spice level for you.
For first-time visitors, we recommend trying our signature Peri Peri Chicken or the smash burgers, both of which are customer favourites. Pair them with a side of curly fries or loaded fries for a complete meal experience.
We offer a variety of non-alcoholic beverages, including popular mocktails and Pacha drinks, which pair perfectly with our meals. Our milkshakes, especially the Biscoff milkshake, are also highly recommended for a refreshing treat.
Yes, we have some specialty dishes that are unique to The Grill Peri Peri, such as the Tikka Tango pizza and our range of smash burgers. Be sure to ask about our seasonal specials when you visit, as we sometimes offer limited-time items.
Our Peri Peri Chicken comes in a range of spice levels to suit your preferences, from mild to extra hot. Whether you prefer a milder flavour or love the heat, we can adjust the spice to match your taste.
Yes, we are committed to using fresh, high-quality ingredients in all of our dishes. From our locally sourced produce to the freshest cuts of meat, we strive to deliver the best flavors to our customers.
Dining Experience
Our restaurant offers a relaxed, welcoming atmosphere. Many customers enjoy the calm ambiance and friendly service, making it perfect for both casual dining and family outings.
Yes, we offer outdoor seating in our garden area, which is a favourite among customers during the summer months. It’s a peaceful spot for dining in the fresh air.
We pride ourselves on delivering excellent customer service. Our staff is friendly, attentive, and always ready to assist with any needs. Many of our customers specifically mention how welcoming our team is.
We take customer feedback seriously. If you ever have a problem with your meal or service, please inform one of our staff members right away, and we will address it promptly to ensure your experience is a positive one.
Yes, our restaurant is ideal for group gatherings, birthdays, or family celebrations. We recommend contacting us in advance to arrange seating and any special requests for your event.
We take cleanliness very seriously. Our restaurant, including the dining area and restrooms, is regularly cleaned and maintained to ensure a hygienic environment for our guests. Customers often praise the cleanliness of the space.
We have a variety of seating options to accommodate small and large groups. Our indoor seating is cosy, while our outdoor garden seating provides a peaceful, airy experience for larger parties or summer dining.
Yes, we often play relaxing background music, including peaceful Islamic nasheeds, to create a calm and welcoming atmosphere. We aim to make your dining experience enjoyable and serene.
We welcome large groups and families. To make your visit smoother, we recommend calling ahead if you're coming with a big party so we can arrange the seating and ensure you have the best experience possible.
During peak hours, there may be a wait time for seating or food. We recommend making a reservation for busy times, or you can call ahead to check availability. If you experience a wait, our staff will keep you informed and ensure you're comfortable while waiting.
Yes, we’re happy to accommodate seating preferences when possible. Whether you prefer indoor or outdoor seating, let us know when you arrive or during your reservation, and we’ll do our best to meet your request.
Yes, our restaurant is perfect for casual dining, whether you’re grabbing a quick bite or enjoying a relaxed meal with friends or family. The ambiance is laid-back, making it a great spot for all occasions.
Wait times vary depending on how busy we are, but we aim to serve meals promptly. On average, you can expect your meal to arrive within 15-20 minutes of ordering during regular hours.
While we don’t have specific entertainment for children, our family-friendly environment ensures kids feel welcome. Our menu includes kid-friendly options, and the relaxed atmosphere makes it a great place for families.
If you have any specific seating requirements, such as wheelchair access or extra space for strollers, please let us know in advance or upon arrival. We’ll do our best to accommodate your needs to ensure a comfortable dining experience.
Promotions & Special Offers
We offer a 10% discount to students with a valid ID. Additionally, we regularly have meal deals that offer great value, such as combo meals that include burgers, wings, and sides at discounted prices.
Currently, we don’t have a formal loyalty program, but we do offer frequent promotions and deals. We recommend following us on social media or visiting us regularly to stay updated on the latest offers.
Yes, customisation is available for many of our dishes. Whether you want to adjust the spice level, swap sides, or remove specific ingredients, we are happy to accommodate your requests to ensure your meal is just the way you like it.
From time to time, we introduce limited-time specials and seasonal dishes. Be sure to ask your server or check our social media for updates on any new menu items we’re offering.
Yes, we offer several meal combos, such as the Grill Special, which includes two smash burgers, half a chicken, wings, two sides, and a 1L drink. These combo deals are a great way to enjoy a variety of our menu items at a discounted price.
Customer Service & Experience
We love hearing from our customers! You can provide feedback directly to our staff during your visit or leave a review on our social media pages or Google. Your feedback helps us continue to improve and offer the best experience possible.
While we don’t have a specific children’s menu, we do offer a variety of options that kids love, such as smaller portions of our burgers, chicken strips, and fries. Our friendly staff can help guide you in choosing kid-friendly meals.
We take customer complaints seriously and always aim to resolve any issues swiftly. If you experience any problems with your meal or service, please let us know right away. We’ll do our best to fix the issue and ensure you leave happy.
Yes, we’re happy to accommodate dietary restrictions where possible. Please inform us of any allergies or dietary needs when ordering, and we’ll do our best to modify your meal accordingly.
If you have any food allergies, please inform our staff when placing your order. We’ll take extra care to avoid cross-contamination and ensure your meal meets your requirements.
Our team is dedicated to delivering excellent customer service. From greeting guests warmly to addressing any concerns promptly, we aim to create a positive experience for every visitor. If you ever have feedback, we’re always eager to hear it.
If your meal isn’t what you expected, please notify a member of our staff immediately. We’ll work to address the issue, whether it involves correcting your order or preparing a new dish, to ensure your satisfaction.
Yes, we welcome large parties and can accommodate them with advance notice. Whether it’s a family gathering, birthday, or other event, let us know ahead of time so we can make arrangements to ensure your group has a great experience.
We accept a variety of payment methods, including cash, credit/debit cards, and contactless payments. For delivery and takeaway, online payments can also be made through our ordering platform.
If there’s an issue with your bill, please bring it to our attention immediately. Our staff will review the bill with you and correct any discrepancies to ensure everything is accurate.
Takeaway, Delivery, and Online Ordering
Yes, we offer takeaway services. You can place your order by calling us directly or through our website. We’ll prepare your meal fresh, and you can pick it up at your convenience.
Yes, we provide delivery services within a certain radius. You can place an order via our website or through our delivery partners. Delivery times may vary based on demand, so it’s best to order early, especially during busy hours.
Pre-ordering is simple. You can either call us directly or use our online platform to place your order in advance. You can also select your preferred time for pick-up or delivery, ensuring your meal is ready when you need it.
If your delivery is delayed, please contact us directly, and we’ll provide you with an update. We understand that timely delivery is important, and we’ll do our best to resolve any issues promptly.
For large takeaway or delivery orders, we recommend placing your order in advance to give us enough time to prepare everything to perfection. Whether it’s for a family gathering or a small event, we’ll ensure your food is prepared fresh and delivered on time.
Currently, we don’t offer curbside pickup. However, you can easily place a takeaway order, and your meal will be ready for pickup inside the restaurant at the designated time.
You can place an online order through our website or one of our delivery partners. Simply choose your items, select your delivery or pickup time, and complete the payment process online.
Yes, we offer contactless delivery for your safety and convenience. Simply request it when placing your order, and our delivery driver will drop off your meal at your door without direct contact.
We deliver within a specific radius around the restaurant. Delivery availability may vary based on your location, so please check with us or our delivery partners to confirm if we can deliver to your address.
Yes, you can schedule a delivery for a later time through our online ordering system. Just select your preferred delivery time when placing your order, and we’ll make sure your food arrives fresh and on time.